Frequently Asked Questions

Yes — we stock parts for every iPhone model from iPhone 8 through the latest iPhone 16 series, including Pro and Pro Max variants. No waiting for parts to arrive.

Most screen replacements are completed in 30–45 minutes on-site at your Bay Area location.

Yes, we handle water damage recovery. Success depends on how long the device was submerged and type of liquid, but we can attempt cleaning and recovery on-site.

Yes — screens, batteries, charging ports, back glass, cameras, speakers, microphones, Face ID, Touch ID, and software issues.

Yes, all repairs come with our satisfaction guarantee. If something is not right after the repair, we make it right at no extra cost.

Yes — we repair all Mac models (MacBook Air, MacBook Pro, iMac, Mac Mini) and Windows PCs of all brands, both desktops and laptops.

In many cases yes. We attempt data recovery on-site. Severely damaged drives may need lab-level recovery services.

Most repairs are completed within 1–2 hours on-site. Complex jobs like data recovery or OS reinstalls may require a follow-up visit.

Absolutely. We diagnose what's slowing your machine — could be a full hard drive, virus, too many startup programs, or outdated hardware — and fix it on-site.

Yes. We use industry-standard encrypted remote access tools. You can see everything happening on your screen in real time and can end the session at any moment.

No — remote support sessions have absolutely zero travel fee.

Virus removal, malware cleanup, software installation, driver issues, Windows/Mac OS problems, slow performance, email configuration, and most software-related issues.

If the problem turns out to be hardware-related, we'll schedule an on-site visit. The $45 travel fee applies for on-site visits only.

All major brands including HP, Canon, Epson, Brother, Lexmark, Samsung — both inkjet and laser printers.

Yes — we connect your printer to your Wi-Fi network and configure it on all your devices: Windows, Mac, iOS, and Android.

Yes! We offer ceiling and wall mounting, image calibration, keystone correction, HDMI/AV source connection, and full setup for home theaters, offices, and classrooms.

All major brands including Epson, BenQ, Optoma, Sony, LG, ViewSonic, Anker, and more.

We install all major brands including Ring, Nest, Arlo, Eufy, Hikvision, Reolink, and more — both indoor and outdoor cameras.

Yes — we professionally fish Cat5e and Cat6 ethernet cables through walls and ceilings for clean, hidden installations.

Yes, full mobile app setup and remote access configuration is included in every camera installation. You'll be able to view your cameras from anywhere.

Yes — we handle full structured cabling projects including patch panels, network closets, and cable testing for homes and offices of all sizes.

We charge a flat $45 travel fee to come to your home or office anywhere in the South Bay Area. The repair or installation cost is quoted separately before we begin.

Same-day appointments are frequently available. Call (408) 538-2100 or book online for the fastest scheduling.

We accept cash, all major credit and debit cards, Apple Pay, and Google Pay.

We serve all of Santa Clara County, most of Alameda County, and parts of San Mateo County — including San Jose, Santa Clara, Sunnyvale, Cupertino, Mountain View, Milpitas, Fremont, Newark, Union City, Hayward, Campbell, Los Gatos, Palo Alto, and many more.

Yes! Same-day service is frequently available. Call (408) 538-2100 early in the day for the best chance of a same-day slot.